Fixed Security Officer

7 days ago

Cleveland, Ohio, United States Cleveland Indians Full time
Job Summary

We are seeking a highly skilled and detail-oriented Fixed Security Officer to join our team at the Cleveland Guardians. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, staff, and facilities.

Key Responsibilities
  • Monitor and control access to restricted areas, including the field, photography pits, and clubhouses.
  • Perform security screening, credential scanning, and access control measures to ensure only authorized personnel enter designated areas.
  • Respond to incidents, medical situations, and other emergencies in a calm and professional manner.
  • Verify credentials and prohibit access to unauthorized individuals.
  • Report to work by assigned time and maintain accurate records of incidents and security-related activities.
Requirements
  • Must be 18 years of age or older.
  • Must be able to fulfill training requirements, including 12 hours of security and anti-terrorism training during the first year of work, and 8 hours of security and anti-terrorism training each year thereafter.
  • Working knowledge of safety and security functions, customer service philosophies, and conflict de-escalation and resolution principles.
Availability
  • Work long and irregular hours, including nights, weekends, and holidays during the baseball season.
  • Available to work 40 out of 81 home games (50%) during the months of April through October.
Organizational Requirements
  • Reads, speaks, comprehends, and communicates English effectively in all communications.
  • Represents the Cleveland Guardians in a positive fashion to all business partners and the general public.
  • Ability to develop and maintain successful working relationships with members of the Front Office.
  • Ability to act according to the organizational values and service excellence at all times.
  • Ability to work with diverse populations and have a demonstrated commitment to social justice.
  • Ability to walk, sit, or stand for an entire shift.
  • Ability to work extended days and hours, including holidays and weekends.
  • Ability to move throughout all areas and levels of the Ballpark.
  • Ability to work in a diverse and changing environment.
  • Occasional physical activity such as lifting and carrying boxes up to 25 lbs.

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