Clinical Specialist

1 month ago


Honolulu, Hawaii, United States FUJIFILM Holdings America Corporation Full time

Job Summary:
Clinical Specialists at FUJIFILM Sonosite play a vital role in understanding and addressing the clinical needs of customers within assigned territories. This position requires partnering with Territory Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works to encourage customer adoption and use of FUJIFILM Sonosite products.

Key Responsibilities:
• Partner with Territory Manager in assigned territory to understand prospect's clinical needs, demonstrate FUJIFILM Sonosite's products, and close new deals.
• Implement FUJIFILM Sonosite product at customer site and train customer on how to use new products.
• Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues, to ensure ongoing positive customer experience.
• Support Territory Manager counterpart by maintaining FUJIFILM Sonosite presence and relationships at installed base client sites.
• Convey overall value of FUJIFILM Sonosite products for users and other stakeholders within customer site.
• Work with Inside Sales Representatives to demonstrate Fujifilm Sonosite's products in the field, when needed.
• Identify potential for upsell/cross-sell opportunities within existing customers and bring opportunity to the attention of Territory Manager to pursue and close deal.
• Provide Clinical / Technical / Educational support to new and existing customers as needed.
• Provide support to other areas of the company as needed.
• Act as primary commercial resource in absence of Territory Manager counterpart.
• Responsible and accountable for carrying out the requirements of the company's quality system.

Requirements:
• 2 year degree from an accredited ultrasound teaching institution.
• RDMS in Abdomen/OB GYN.
• RDCS or RDCS eligible, RVT or RVT eligible desired.
• At least 3 years' experience in diagnostic ultrasound (Abdominal/OBGyn/ Vascular).
• Experience in dealing with numerous requirements and performing detailed prioritization is required.
• Ability to understand both the clinical and business needs of the customer and Fujifilm Sonosite respectively.
• Ability to translate customer needs into clear product requests is a must.

Benefits:
• Salary: $90,000.00 - $125,000.00 depending on experience + variable bonus opportunity.
• Insurance: Medical, Dental & Vision; Life & Company paid Disability.
• Retirement Plan (401k): 4% automatic Company contribution; Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary.
• Paid Time Off: You can accrue up to three (3) weeks of PTO in your first year of employment; PTO increases based on years of service.
• Employee Choice Holidays: Four (4) additional paid days off, based on date of hire in the calendar year.
• Paid Holidays: Eight (8) paid holidays per year.

About FUJIFILM Sonosite:
FUJIFILM Sonosite is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.


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