We are seeking a highly motivated and customer-focused individual to join our team as a Relationship Banker. As a key member of our financial center team, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.

• Accurately and efficiently process cash transactions for clients as needed.
• Build relationships with clients to meet their financial needs and provide solutions that meet their goals.
• Follow established processes and guidelines in daily activities to ensure the best possible experience for clients and the bank.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and ensure that clients receive exceptional service.
• Manage cash responsibilities and maintain a high level of accuracy and attention to detail.

• Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborative and effective communicator with strong relationship-building skills.
• Passionate about delivering an exceptional client experience and improving clients' financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Strong critical thinking and problem-solving skills to meet clients' needs.
• Ability to learn and adapt to new information and technology platforms.
• Flexibility to work weekends and/or extended hours as needed.

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's degree or business-related associate degree such as business management, business administration, or finance.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.