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Senior Full Stack Engineer

1 month ago


San Francisco, California, United States productboard Full time
About the Role

We're seeking a seasoned Senior Full-stack Growth Engineer to play a critical role in advancing our monetization and retention efforts.

The Growth team's goal is to make it exceptionally easy for people around the world to discover, trial, buy, and use our suite of products and services.

As a result, our team is responsible for driving sustainable business growth by increasing acquisition, monetization, conversion, and retention throughout the end-to-end customer funnel.

We use experimentation, customer feedback, and data-driven insights to guide our work and optimize the customer experience.

Your contributions will directly impact our ability to deliver enhanced value to our customers, ensuring they not only choose Productboard but also remain engaged and increase their usage over time.

Key Focus Areas
  • Monetization Optimization: Refine our pricing strategies and feature packaging.
  • Retention Enhancement: Dive deep into customer behavior data to uncover trends and patterns leading to churn.
  • Product-Qualified Lead Development: Collaborate on building a robust system to identify Product Qualified Leads (PQLs) and connect them with our Sales team.
Day-to-Day Responsibilities
  • Collaborate with product, data, and design to build and test experiments focused on improving retention and monetization metrics.
  • Lead growth engineering initiatives, sharing best practices and lessons learned across the organization.
  • Play a key role in roadmap planning, advocating for technical initiatives that support our monetization and retention goals, and clearly articulating their value to key stakeholders.
About You
  • 5+ years of experience in building web applications with a strong emphasis on both frontend and backend development.
  • Demonstrated success in tackling growth-related challenges, particularly in monetization and retention.
  • Proven ability to work effectively with cross-functional teams (Product, Marketing, Go To Market) to drive business outcomes.
  • Deep understanding of key business KPIs such as conversion, engagement, retention, and churn.
  • Strong ability to take ownership of projects, drive them to completion, and influence the direction of initiatives beyond your immediate responsibilities.
  • Comfortable working within other teams' codebases (guest dev) and rallying support for growth initiatives.
  • Proficient in using A/B testing tools (Optimizely, LaunchDarkly) for rapid iteration and employing BI tools (Looker, Amplitude, MixPanel) to measure impact.