IT Service Delivery Expert

4 weeks ago


Columbus, Ohio, United States Iron Mountain Inc Full time

About Us:

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Iron Mountain is a global leader in storage and information management services, trusted by over 225,000 organizations worldwide. We safeguard billions of assets, including critical business information, sensitive data, and cultural artifacts. Join us as a ServiceNow Administrator and help drive digital transformation, sustainability, and compliance in various industries.

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Your Responsibilities:

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You'll be responsible for managing the ServiceNow platform's daily operations, collaborating with the Service Management team to develop new solutions, and promoting the adoption of ServiceNow functionalities and processes across the organization. Additionally, you'll assist in identifying platform enhancements to improve user experience and adhere to documented processes.

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Key Skills and Requirements:

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To succeed in this role, you should have 2+ years of ServiceNow experience, a ServiceNow System Administration Certification, and a deep understanding of the ServiceNow Enterprise product suite. Strong communication, problem-solving, and analytical skills are essential, along with the ability to adapt to changing requirements and priorities.

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Compensation Package:

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Our Total Reward offerings include a competitive salary, ranging from $80,000 to $110,000 per year, depending on experience and qualifications. This package also includes comprehensive health insurance, retirement savings, flexible time-off, and ongoing training and development opportunities to support your career growth.



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