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Service Associate I

2 months ago

Saint Joseph, Missouri, United States College of Saint Benedict and Saint John's University Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Culinary Services team as a Service Associate I. This part-time position involves providing exceptional hospitality service to our campus community, assisting with food production, and participating in various day-to-day operations within the department.

Key Responsibilities
  • Organize and provide daily service of entrees, desserts, beverages, salads, and other menu items in the general student dining area.
  • Assist as needed with service for the Abbey, School of Theology, and other Dining Service customers.
  • Assist in food production for all menu items served to Abbey members, college students, Prep school students, School of Theology students, Abbey retirement center residents, and catering functions.
  • Ensure assigned areas are stocked with quality food products, maintain food stations, and keep work areas tidy.
  • Act as a primary contact for customers, providing quality service and answering questions knowledgeably and friendly.
  • Assist with special functions at the School of Theology, the Main Dining Room, and other special events as needed.
  • Stay informed about the Culinary Services menu.
  • Support production staff by presenting food in an appealing manner and providing excellent customer service.
  • Communicate service information effectively with co-workers and customers.
  • Assist in assembling and producing quality menu items.
  • Be capable of specific production tasks (e.g., making deli trays, organizing pickup orders) and willing to learn and adapt.
  • Maintain a clean uniform and personal appearance, adhering to sanitary work habits.
  • Operate equipment in the assigned working area proficiently.
  • Attend required meetings and training sessions.
  • Provide input and feedback on new menu ideas, cost-saving methods, and other suggestions to improve service quality.
  • Perform related duties as assigned.
Requirements
  • High school education or equivalent.
  • Previous food service experience preferred.
  • Ability to communicate in a friendly manner with students and other customers.
  • Available to work rotating shifts as requested.
Physical Requirements

Capable of physical activity, which includes lifting, walking, and standing.