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Retail Support Associate

2 weeks ago

Madison, Wisconsin, United States SpartanNash Full time

About SpartanNash

SpartanNash is a people-first culture company that delivers the ingredients for a better life. We operate two complementary business segments – food wholesale and grocery retail. Our global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges.

Job Description

This role is responsible for supporting the store team in providing excellent customer service and ensuring a positive shopping experience. You will be expected to assist guests with their purchases, retrieve carts, perform bottle tasks, and maintain a clean and attractive store environment.

Key Responsibilities

  • Provide exceptional customer service and support to guests.

  • Assist with retrieving carts from parking areas and returning them to their designated locations.

  • Perform bottle tasks, including emptying bottle bins, cleaning bottle machines, and maintaining the bottle return area.

  • Maintain a clean, attractive, and well-stocked department.

  • Follow all PPE and Safety Guidelines

  • Follow all Food Safety and Cleaning Expectations

  • Follow Guest Experience Guidelines

  • May be assigned tasks in other departments based on customer experience need

Requirements

  • High School Diploma (GED) preferred

  • Good oral communication skills.

  • Ability to interact politely and effectively with customers.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently.