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Community Engagement Specialist

2 months ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

Are you a dedicated and empathetic professional looking to make a meaningful difference in the lives of Texas residents? The Texas Department of Aging & Disability Services is seeking individuals to join our impactful team, focused on delivering essential services such as nutritional assistance, healthcare access, and financial support to those in need.

The Community Partner Program (CPP) collaborates with various organizations to enhance self-sufficiency and empower individuals to navigate their benefits, including Medicaid, CHIP (Children's Health Insurance Program), TANF (Temporary Assistance for Needy Families), and SNAP (Supplemental Nutrition Assistance Program) through the Your Texas Benefits mobile application.

This position is more than just employment; it represents a chance to contribute significantly to community well-being and support vulnerable populations across Texas.

If you are driven by a passion for community service and are eager to join a team that strives for excellence, we invite you to explore this opportunity.

Why Join Our Team?

The Community Partner Program not only qualifies for the Service Loan Forgiveness Program, which can alleviate student loan debt after meeting specific payment criteria, but also provides comprehensive health benefits, discounts on various products and services, and a robust retirement plan through Texa$aver (k) and the Employees Retirement System of Texas.


Ideal Candidate Profile:

  • Exceptionally organized
  • Proficient in multitasking
  • Keen to learn about policy regulations
  • Thrives in a dynamic and fast-paced environment
  • Exhibits outstanding communication abilities
  • Maintains a positive and proactive attitude
  • Demonstrates a strong commitment to work ethics
  • Motivated by a desire to positively influence others.

If you possess these attributes, we encourage you to consider joining our mission to uplift and empower Texas residents in need.

The Community Support Specialist (CSS) operates under general supervision, exercising initiative and independent judgment.

The CSS reports to the Regional Program Supervisor and collaborates with both internal and external stakeholders to raise awareness of CPP initiatives and provide expertise in various HHSC benefits programs.

Key responsibilities include:


Essential Responsibilities:
  • Partnership Development: Conduct assessments of community organizations, establish recruitment goals, and engage local entities to foster new partnerships.
  • Program Support and Training: Offer ongoing training and technical assistance, facilitate stakeholder meetings, and represent HHSC at external events.
  • Data Management and Evaluation: Document program activities, participate in quality improvement initiatives, and analyze data to enhance program effectiveness.
  • Additional Duties: Perform other assigned tasks to ensure smooth departmental operations.

Required Knowledge, Skills, and Abilities:

  • Understanding of HIPAA and privacy regulations.
  • Familiarity with HHSC Community Partner Program and related benefits.
  • Strong communication and organizational skills.
  • Ability to work independently and collaboratively with diverse groups.
  • Proficiency in using technology and software applications.

Join us in our commitment to serve and uplift the community.