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Guest Service Expert

3 weeks ago

Midland, Texas, United States Platinum Companies Full time
Job Description

The Guest Service Expert is responsible for delivering exceptional guest experiences by providing prompt and courteous service at the front desk. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Estimated Salary: $45,000 - $60,000 per yearMain Responsibilities:
  • Ensure accurate and efficient processing of guest transactions, including check-ins, check-outs, and room reservations.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless guest experiences.
Qualifications:
  • High School Diploma required; College Degree preferred.
  • Previous experience in customer service or hospitality industry.
  • Strong communication and problem-solving skills.