Customer Experience Ambassador

4 days ago


Cedar Park, Texas, United States Crunch Fitness Full time
Job Summary:
We are seeking a highly motivated and enthusiastic Member Services Representative to join our team at Crunch Fitness. In this role, you will be responsible for providing exceptional customer experiences to our members and guests, promoting membership privileges, and assisting with membership sales. If you have a passion for fitness and excellent communication skills, we encourage you to apply.

Key Responsibilities:
* Welcome all members and guests with a warm and friendly demeanor, consistently demonstrating excellent member engagement skills
* Assist with membership, retail, and tanning product sales, ensuring that all transactions are accurate and efficient
* Promote membership privileges, including group fitness classes, small group training, and childcare services, to increase member satisfaction and retention

Requirements:
* 1 year of experience in a service-oriented position preferred
* Strong customer service orientation and ability to communicate effectively
* CPR/AED certification required within 30 days of hire

Compensation and Benefits:
* Estimated salary: $14/hour + commission
* PTO, subsidized health insurance, basic life insurance, HSA, short-term disability, and free gym membership

About Crunch Fitness:
Crunch Fitness is committed to delivering exceptional customer experiences and promoting a healthy lifestyle. We strive to create a supportive and inclusive environment where our members can achieve their fitness goals.

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