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Customer Service Professional
3 weeks ago
The BLS Company is a leading provider of limousine services, and we are seeking a highly motivated Customer Service Professional to join our team in Hicksville, NY.
As a Customer Service Professional, you will be responsible for ensuring that all client interactions are positive and memorable.
Your key responsibilities will include:
- Responding to customer inquiries and requests via phone, email, and chat
- Handling customer complaints and concerns with professionalism and empathy
- Resolving customer issues and escalating to management when necessary
- Providing product and service information to clients
- Updating customer records and account information
- Liaising with other departments to ensure customer satisfaction
The ideal candidate will possess excellent communication skills, both verbal and written, as well as strong problem-solving skills and the ability to think on their feet.
We offer competitive compensation, comprehensive benefits, and opportunities for growth and development within the company. The estimated salary for this position is $50,000 - $65,000 per year, based on industry standards and location.
