Route Optimization Specialist

1 week ago


New York, New York, United States KDS Strategic Search Group Full time

Job Title: Dispatch/Routing Specialist Position


We are seeking an experienced Dispatch/Routing Specialist to join our team at KDS Strategic Search Group. As a key member of our logistics team, you will be responsible for developing optimized delivery routes to ensure efficient and cost-effective deliveries, considering variables such as traffic and weather.


Key Responsibilities:

1. Route Planning: Develop and implement optimized delivery routes to minimize travel time and reduce costs.

2. Real-time Tracking: Monitor delivery drivers' progress using GPS technology and proactively address potential delays.

3. Communication: Maintain open communication lines with drivers, leadership, and other departments to ensure seamless coordination.

4. Problem Solving: Quickly address unforeseen challenges such as traffic congestion or customer availability issues.

5. Customer Interaction: Interact with customers to provide delivery updates and address inquiries.

6. Data Management: Use data and analytics tools to gather insights on delivery performance and suggest enhancements.

7. Collaboration: Coordinate with warehouse leadership to ensure a seamless flow of goods.

8. Safety: Ensure driver and customer safety and address any potential concerns.

9. Adaptability: Stay adaptable to changing delivery volumes, routes, and schedules.


Requirements:

* 3-5 years of experience in Routing and Dispatching in the wholesale plumbing industry

* Bilingual (Spanish)

* Strong knowledge of the 5 boroughs of NY

* ERP system knowledge is preferred

* Must be able to lift a minimum of 50 lbs.

* MS Suite, G Suite knowledge

* Quick critical thinking and problem-solving abilities

* Excellent Communication, including writing, speaking, and interpersonal communication

* Self-Driven & laser focus on details with outstanding organization skills


Why Join Our Team:

We offer a dynamic and fast-paced work environment with opportunities for growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.


Location: Staten Island, NY

Reports to: The PM/Warehouse Manager

Compensation: Strong hourly rate plus overtime

Benefits: Benefits: Strong PTO days + Medical. Dental, Vision and 401k soon

Schedule: Sunday to Thursday

Day shift: 5:30 AM - 2 PM

Swing shift: 3 PM - 1 AM



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