NEMT Driver

4 weeks ago

Salinas, California, United States Call the Car Full time
Job Title: NEMT Driver

At Call the Car, we are seeking a highly skilled and compassionate NEMT Driver to join our team of dedicated professionals. As a NEMT Driver, you will be responsible for providing safe and timely transportation services to our members, ensuring their comfort and well-being throughout their journey.

Key Responsibilities:
  • Transport members to and from medical facilities and their homes in a timely and safe manner.
  • Load and unload members safely from wheelchairs into and out of vehicles.
  • Work as a solo driver to transport members and bariatric members.
  • Provide exceptional customer service, demonstrating patience, empathy, and compassion for member needs.
  • Utilize company-provided vehicles and technology to determine the most efficient routes and locate hospitals, medical facilities, and member home addresses.
  • Review and update schedules daily, ensuring accuracy and timely pickups.
  • Complete assigned schedules daily, which may include additional unplanned trips or special requests.
  • Accurately update transport status in real-time through company technology or by phone when necessary.
  • Ensure vehicles are clean, free of damage, maintained, and in good working condition, communicating defects to leadership immediately.
  • Sanitize and clean vehicles using authorized company cleaning supplies and tools.
  • Complete daily vehicle inspections and checklists at the beginning and end of each shift.
  • Maintain clear communication between members, dispatch, appointment facilities, dialysis centers, and CTC management.
  • Communicate vehicle incidents and accidents to leadership immediately.
  • Act with integrity and respect towards all coworkers, supervisors, vendors, members, and other third parties encountered while on shift and providing services.
  • Adapt to changes in the work environment, schedules, traffic delays, unexpected events, road conditions, and weather conditions, following company safety practices.
  • Use time efficiently and complete work in a timely manner.
  • Comply with expectations of contracts and all applicable Federal, State, and Local Regulatory standards for driving and vehicle safety.
  • Observe and report safety concerns of other healthcare drivers employed by the company or other healthcare transportation companies.
  • Present oneself and the company in a professional manner.
  • Adhere to CTC's policies and procedures, including HIPAA and FWA regulations.
  • Use ADP Payroll System Mobile Application to track work hours, approve paid time, and request time off.
  • Perform other duties as assigned by management.
Requirements:
  • Competent verbal and written English skills.
  • Valid Class C California driver's license or higher.
  • Pass a Criminal Background Screening and Sex Offender Registry Search at time of hire and annually thereafter.
  • Pass government exclusion listings at time of hire and monthly thereafter.
  • Pass a driver history check at time of hire and continuously during employment.
  • Pass and maintain valid certification for CPR/AED/First Aid and other required training programs during employment.
  • Pass drug and/or alcohol screen at time of hire and randomly thereafter.
  • Pass a standard vehicle road test in our company vehicle at time of hire.
  • Pass a medical examination, including a review of medical history by a licensed medical professional and demonstration of ability to lift, push, and pull.
  • Be fully vaccinated as a term and condition of employment, with proof of COVID-19 vaccination required upon date of hire.
  • Pass insurance driver standards at time of hire and maintain insurable status throughout employment.
  • Pass additional screenings as mandated per government regulatory agencies, including Live Scan fingerprint national background checks.
  • Experience using navigation software on mobile devices, such as Google Maps, Waze, Maps, etc.
  • Availability to work hours ranging from 12:00 AM to 12:00 PM, weekdays, weekends, and holidays.
  • Ability to remain in a seated position for extended periods and stand, kneel, bend, lift, push, and pull members frequently.
Reports to:

Fleet Supervisor

Job Type:

Full-time

Pay:

$18.50 per hour

Expected hours:

40 per week

Benefits:
  • Health insurance
  • Paid time off
  • Paid training
Schedule:
  • Monday to Friday
  • Weekends as needed
License/Certification:
  • Driver's License (Required)
Ability to Relocate:
  • Salinas, CA: Relocate before starting work (Required)
Work Location:

In person