Dispensary Associate
3 weeks ago
At Trulieve, we are seeking a highly skilled and compassionate Dispensary Associate to join our team. As a Dispensary Associate, you will play a critical role in guiding customers through their journey into cannabis, providing exceptional customer service, and ensuring a seamless shopping experience.
Key Responsibilities:- Provide empathetic and knowledgeable support to customers, addressing their questions and concerns about various products and their effects.
- Facilitate customer purchases while maintaining a high level of customer satisfaction.
- Work collaboratively with the LOD/Reception team to enhance the customer experience.
- Assist with returns, process patient orders, and maintain a clean and well-stocked workstation.
- Perform additional tasks as assigned by management, including delivery and online support duties.
- High school diploma or equivalent and experience in retail and/or customer service.
- Must be at least 21 years of age and possess a valid driver's license for the Delivery Driver role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to maintain confidentiality and discretion when handling sensitive information.
- Strong problem-solving skills and ability to work independently with minimal supervision.
- Ability to move intermittently throughout the workday, with occasional lifting, pushing, and pulling of objects up to 50 pounds.
- Ability to remain in a seated position for extended periods and ascend/descend stairs as needed.
- Up to 40 hours weekly, with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
Trulieve is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
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