Server | Hudson Springs

2 months ago


Healdsburg, California, United States Montage International Full time
Job Summary

The Server position at Montage International is a dynamic role that requires interacting with guests, taking orders, and ensuring exceptional customer satisfaction. As a key member of our team, you will contribute to the organization's goals, objectives, vision, mission, and values.

Key Responsibilities
  • Guest Interaction: Consistently follow the Food & Beverage sequence of service, utilizing all proper procedures standardized by venue managers and chefs.
  • Menu Knowledge: Guide guests through all phases of their experience at the venue, commanding full menu knowledge and preparation methods at all times.
  • Cleaning and Maintenance: Clean all equipment, tools, and supplies, and maintain equipment in good working order, following all procedures and policies set forth by the company, division, department, and County health department.
  • Teamwork: Work as a team, effectively communicating with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and other associates.
  • Attitude and Behavior: Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
Requirements
  • Experience: Two (2) years' experience as a server/cocktail in a similar restaurant environment.
  • Attitude and Skills: Good attitude, attention to detail, and ability to work under pressure.
  • Customer Service: Excellent customer service skills and an in-depth knowledge of Spirits, Wine, and Food.
  • Language and Math: Ability to read and write in English proficiently, as well as having basic math skills and the ability to use a calculator.
  • Age and Certifications: Must be 21 years of age and must possess Tips and Food Handlers cards.
Physical Requirements

Most work tasks are performed indoors, with moderate temperature controlled by hotel environmental systems. Must be able to bend, stoop, squat, and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment, as well as delicate china and glassware, up to 50 lbs. Also, must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

The pay scale for this position is $16.00.

Montage International is an equal opportunity employer and maintains a drug-free workplace, performing pre-employment substance abuse testing.