BMW Receptionist
2 months ago
Winter Park, Florida, United States
Fields BMW Winter Park
Full time
Job Summary
We are seeking a highly skilled and customer-focused Receptionist to join our team at Fields BMW Winter Park. As a Receptionist, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.
Key Responsibilities
- Answer and direct phone calls to the appropriate department in a timely and professional manner
- Receive and process customer payments, including cash, checks, and credit card transactions
- Operate the dealership's computer system to calculate customer bills and record payments
- Provide excellent customer service, responding to customer inquiries and resolving issues in a diplomatic and efficient manner
- Assist with various clerical duties, such as data entry and filing, as needed
- Maintain a professional and friendly demeanor at all times, ensuring a positive experience for all customers and employees
Requirements
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask with ease
- Basic accounting skills and knowledge of routine accounting functions
- Availability to work flexible hours, including evenings and weekends
- Professional personal appearance and a clean driving record
What We Offer
- A competitive salary and benefits package
- Opportunities for growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance