Logistics Support Specialist

7 days ago


Goodlettsville, Tennessee, United States XPO Logistics Full time

Join XPO Logistics as a Logistics Support Specialist and play a key role in ensuring seamless delivery services. As a member of our team, you will be responsible for assisting customers and business partners via phone and email, handling customer complaints, diagnosing and resolving problems or issues, monitoring the progress of delivery routes, scanning haul-away pods to verify stamps, and processing changes or cancellations to delivery orders.

About the Role:
  • Assist customers and business partners via phone and email
  • Handle customer complaints in a professional manner
  • Diagnose and resolve problems or issues in a timely manner
  • Monitor the progress of delivery routes to ensure efficient delivery
  • Scan haul-away pods to verify stamps and process changes or cancellations to delivery orders

The estimated annual salary for this position is $50,000/year.



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