Patient Navigator

4 weeks ago


Poughkeepsie, New York, United States Sun River Health Full time
Job Summary

Sun River Health is seeking a full-time Patient Navigator to support our Poughkeepsie site at 75 Washington Street. The ideal candidate will be responsible for identifying individuals and/or members of their families within the target population who are in need of preventive and primary health care services and linking them to the services they need.

Key Responsibilities
  • Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
  • Facilitate patient appointments within different departments of SRH and outside agencies. Follow SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
  • Assist patients in overcoming obstacles that would prevent them from receiving needed referrals.
  • Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
  • Answer patient questions to clarify provider instructions, procedures and referral needs.
  • Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
  • Review open referrals for upcoming medical appointments and provide to clinical team.
Requirements
  • High School Diploma/GED Required
  • 2-4 years of related work experience


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