Escrow Officer

4 days ago


Naples, Florida, United States First American Financial Company Full time
About the Role

As an Escrow Officer at First American, you will play a critical role in making the dream of homeownership a reality. You will be responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures.

Key Responsibilities
  • Complete real estate escrow transactions by determining requirements and ensuring all funds are properly accounted for and disbursed in accordance with the terms of the contract and company policy.
  • Act as a neutral liaison between file parties, adhering to company policy and monitoring and mitigating risk to the company.
  • Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction.
  • Examine property titles, mortgages, and trust deed documents, and prepare legal documents for the closure of the sale.
  • Complete closing by recording and filing documents, preparing, and distributing final closing statements and title.
Requirements
  • 2-4 years of escrow-related experience, with experience directly handling escrow transactions as an escrow assistant preferred.
  • Openness to new technology and proprietary programs, with the ability to adjust easily to new workflow.
  • Passion for helping customers while maintaining a professional and positive attitude.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with both internal teams and external customers.
  • Problem-solving skills, with strong organizational skills, attention to detail, and the ability to navigate internal and external resources to resolve issues.
  • Ability to thrive in a team environment, contributing to delivering beyond customer expectations.
  • Comfortable guiding and supporting future talent learning the business.
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
  • Valid Licensing/Certification as required by applicable state.
  • High school diploma or equivalent.
About First American

At First American, we believe in our people and are passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
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