CORP - IT Project Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled IT Project Manager to lead the implementation of restaurant technology solutions. The successful candidate will collaborate with leadership to identify, evaluate, and implement technology solutions that meet the needs of our restaurants.
Key Responsibilities:
- Collaborate with IT and Operations leadership to identify, evaluate, and select technology solutions for the restaurants
- Coordinate the installation, testing, and evaluation of solutions in a lab environment
- Manage the deployment of selected solutions to the restaurants
- Develop project plans specifying goals, strategy, staffing, scheduling, and risk management
- Identify and schedule project deliverables, milestones, and required tasks
- Coordinate activities of project personnel to ensure project progress on schedule and within budget
- Delegate work, prioritize tasks, and follow-up to ensure objectives and deadlines are met
- Provide hands-on management and delivery of multiple projects to meet technology and business requirements
- Manage vendor relationships to ensure a smooth deployment of all restaurant technologies
- Manage budget and resources for each project and deployment
- Communicate timely updates to departmental and senior management on the status of key projects
Requirements:
- Bachelor's Degree in Computer Science, Business Administration, or related field
- 5-7 years' experience in a Project Management role, including significant experience managing large projects and multiple, concurrent IT projects
- Experience with restaurant or retail systems, such as Point of Sale, BackOffice, Mobile Ordering, Payments, Digital Menu Boards, Kiosks, Ordering PODs, Loyalty Programs, Catering, and Call Centers
Preferred Qualifications:
- Firm understanding of project management and application development methodologies, tools, and techniques
- Strong leadership and general management skills, including conflict resolution and negotiation
- Excellent written and verbal communication skills
- Ability to organize and present material in a manner to gain agreement or acceptance
- Must have the ability to express ideas persuasively and clearly
- Must have good written and oral communication skills
- Must have strong analytical, organization, and planning skills
- Possesses sufficient knowledge to identify opportunities for change and the ability to convey the need for change
- Expert problem solver; finds simple answers to complex questions or problems; thinks outside the box; uses knowledge gained through prior experience, education, training to resolve issues and remove project barriers
- Able to document and present technical issues to be understood at a non-technical level
- Thorough understanding of PC architecture, networking, and distributed systems
Computer Skills:
- Microsoft Word, Excel, PowerPoint, Outlook, and Visio
- Microsoft Project or equivalent project management software
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