Amusement Team Associate

3 weeks ago


Holyoke, Massachusetts, United States Round1 Full time
Job Title: Amusement Team Associate

Are you a people person with a passion for fun and games? Do you enjoy working in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you

About the Role:

As an Amusement Team Associate, you will be responsible for providing exceptional customer service to our guests while supporting the operation of our Arcade Department. This includes engaging with customers to determine their needs, maintaining inventory levels, and ensuring that our games and counters are clean and visually appealing.

Key Responsibilities:
  • Engage with customers to determine their needs and provide personalized service
  • Maintain inventory levels and ensure that games and counters are clean and visually appealing
  • Respond to customer requests in a friendly and professional manner
  • Answer phone calls for general inquiries
  • Perform special projects and other miscellaneous duties as assigned by management
Requirements:
  • High School diploma and a minimum of one to two years of experience in a hospitality or retail environment
  • Ability to work in a fast-paced, dynamic environment
  • Excellent communication and customer service skills
  • Ability to lift and move up to 100 pounds with assistance
Work Environment:

Our bowling center/arcade environment is a high-energy space where you will be regularly exposed to noise, dust, and activity. You will need to be able to stand and walk for extended periods without breaks during busy times.

Physical Demands:
  • Ability to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces
  • Ability to use hands/fingers to handle and feel and reach with hands and arms

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Please submit your resume or complete an application online at www.round1usa.com.


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