Digital Engagement Specialist

4 days ago


West Palm Beach, Florida, United States My Bambu Full time
Job DescriptionCompany Overview: MyBambu is a fintech platform that offers financial services to underserved communities. We are committed to breaking down barriers to financial access and literacy.

Job Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Social Media Customer Service Specialist. This role will be responsible for engaging with our audience on social media platforms, responding to customer inquiries, and promoting our brand.

Key Responsibilities:
  • Respond to customer inquiries on social media platforms
  • Engage with our audience and promote our brand
  • Work collaboratively with other departments to achieve common goals
  • Monitor online posts and respond to customer feedback


Requirements:
  • Bilingual in Spanish and English
  • High school diploma or equivalent required
  • Minimum one year of experience in customer service, preferably in social media engagement


Our competitive salary package includes an estimated $48,000 per year, plus benefits such as medical coverage, 15 days of paid time off, and 7 days of paid holidays. We also offer opportunities for professional growth and development, including training and education programs.

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