Loan Specialist

4 weeks ago


Asheboro, North Carolina, United States Regional Finance Corp Full time

At Regional Finance Corp, we're committed to helping our customers achieve their financial goals. As a Loan Specialist, you'll play a vital role in providing exceptional service and support to our customers, helping them navigate the complexities of consumer lending.

Duties and Responsibilities

  • Process credit loan applications and present loan solutions to current and potential customers.
  • Provide exceptional service to all customers, ensuring their needs are met and exceeded.
  • Maintain office cash with accuracy and proper security.
  • Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
  • Minimize delinquent debt through calling customers and collecting on past-due accounts.
  • Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
  • Transport money and deposits to and from bank.
  • Other duties as assigned by leadership.

Minimum Qualifications

  • High School Diploma or Equivalent.
  • Prior customer service experience in either a sales/retail environment or cash management environment.
  • Must pass drug screen, criminal and credit background checks.
  • Valid Driver's License and access to a dependable automobile with liability insurance coverage.

Working Conditions

This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.

Regional Finance Corp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law.