Registration Specialist

Unlock Your Potential in a Dynamic Healthcare Environment

At Optum, we're committed to delivering exceptional patient care and experiences. As a Registration Representative, you'll play a vital role in ensuring seamless registration processes for our patients. Your excellent customer service skills and attention to detail will make a significant impact on our patients' satisfaction and overall experience.

Key Responsibilities:

• Provide exceptional customer service to patients and visitors, responding to their inquiries and concerns in a timely and professional manner.
• Accurately and efficiently register patients, updating demographic and financial information as needed.
• Collaborate with healthcare teams to ensure accurate and timely registration processes.
• Maintain accurate records and reports, adhering to regulatory requirements and organizational standards.
• Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

• High school diploma or equivalent required; 6+ months of experience in an office or customer service setting preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Basic computer skills and proficiency in Windows applications.
• Ability to work a variable schedule, including evenings, weekends, and holidays, as needed.

Why Choose Optum?

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is dedicated to delivering exceptional patient care and experiences, and we're committed to making a positive impact in our communities. If you're passionate about healthcare and customer service, we encourage you to apply for this exciting opportunity.