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Golf Retail Sales Specialist

2 months ago

Mission Viejo, California, United States Golf Galaxy Full time

At Golf Galaxy, we believe that a passion for golf can transform lives. As a key member of our team, you will help foster a love for the game and provide exceptional service to our customers.

OVERVIEW:

We are dedicated to assembling a diverse and inclusive workforce that mirrors the communities we serve. Every team member plays a vital role in delivering friendly, helpful service that empowers golfers of all skill levels to enhance their game.

ROLE RESPONSIBILITIES:

CUSTOMER SERVICE:

  • Build and maintain strong relationships with customers, ensuring they feel valued and respected.
  • Assist customers by identifying their needs and guiding them to the appropriate golf services.
  • Provide exceptional service that maximizes sales opportunities by recommending the right products and solutions.
  • Demonstrate comprehensive knowledge of all equipment, including clubs, shafts, and grips.
  • Support sales initiatives by educating customers on the advantages of club fittings and repair services.

OPERATIONS:

  • Contribute to achieving store goals by managing merchandise effectively and ensuring accurate inventory.
  • Participate in visual merchandising, restocking, and maintaining presentation standards.
  • Drive store profitability through established sales processes.

ADDITIONAL RESPONSIBILITIES:

  • Promote company programs, including loyalty initiatives and credit card enrollment.
  • Adhere to safety and loss prevention policies, maintaining confidentiality of company information.
  • Foster a welcoming environment for both teammates and customers, ensuring everyone feels safe and respected.
  • Embrace a collaborative approach to support team objectives.

TEAMMATE TRAITS:

We seek individuals who embody the following traits:

  • Accountability
  • Customer-Focused
  • Collaborative
  • Trustworthy
  • Strong Decision-Making Skills
  • Proactive

QUALIFICATIONS:

Preferred qualifications include:

  • Experience in the golf industry
  • Knowledge of golf fitting
  • Associate's degree or technical diploma related to golf