Automotive Service Technician

4 weeks ago

Catonsville, Maryland, United States Monro Muffler Brake Full time

Job Summary:

The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.

This role involves overseeing the work of any apprentice technician assigned to him/her and ensuring that customers' cars are kept clean.

Key Responsibilities:

  • Receive repair orders from dispatcher and take to stall area.
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnose cause of any malfunction and perform repair.
  • Communicate with parts department to obtain needed parts.
  • Save and tag parts if the job is under warranty or if requested by the customer.
  • Examine the vehicle to determine if additional safety or service work is required.
  • Notify service advisor immediately if additional work outlined is not needed or required.
  • Notify service advisor immediately if repairs cannot be completed within the time promised.
  • Document work performed.
  • Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
  • Supervise work of any apprentice technicians as assigned.
  • Attend factory-sponsored training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure shop area is neat, clean, and all dealership-owned tools are accounted for at all times.
  • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Growth Opportunities:

At Monro, we're committed to helping our teammates grow their career through a combination of coursework, demonstrating leadership skills, and open opportunities.

Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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