Loss Prevention Specialist

6 days ago


Franklin, Arkansas, United States Kohl's Full time
About the Role

We are seeking a highly skilled Loss Prevention Officer to join our team at Kohl's. As a Loss Prevention Officer, you will play a critical role in improving company profitability by executing programs around external theft deterrence and internal investigations to drive shortage reduction.

Key Responsibilities
  • Create partnerships with store, law enforcement, and local network groups to prevent external theft and recover merchandise.
  • Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines.
  • Conduct surveillance of external theft using CCTV surveillance equipment and assist in internal theft investigations in compliance with Company Guidelines.
  • Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards.
  • Act as a representative on behalf of Kohl's on legal proceedings as needed and inform Supervisors and Store Management of shortage control opportunities.
  • Monitor store alarm system and EAS system and support Loss Prevention awareness in the store.
Requirements
  • Ability to work independently with initiative and strong customer service skills.
  • Ability to make quick decisions in the company's best interest and uphold confidential information and investigations.
  • Detail-oriented and able to accurately complete and maintain all external and internal theft investigation case records.
Preferred Qualifications
  • Prior experience or education in Loss Prevention, security, or law enforcement.
  • Knowledge of surveillance and apprehension techniques and ability to learn Google applications and various other computer programs.

Kohls offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS.


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