Automotive Service Advisor
1 day ago
BMW of Greensboro, a Hudson Automotive Company, is seeking a skilled Service Advisor to join our high-volume service team. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:- Guide customers through the service process, ensuring a seamless and transparent experience.
- Utilize CRM software to manage customer relationships and maintain accurate records.
- Develop strong communication skills to effectively communicate with customers, technicians, and other stakeholders.
- Work collaboratively with the service team to achieve sales and customer satisfaction goals.
- Competitive compensation package, including a base salary and potential earnings of $80k-$100k+ for top performers.
- Additional manufacturer incentives and bonuses.
- Company-provided training and career development opportunities.
- Internal advancement opportunities within the Hudson Automotive Group.
- A flexible work schedule, including a 5-day work week and alternating Saturdays.
- Proven experience in customer service and sales.
- Ability to work in a fast-paced environment and meet sales targets.
- Excellent communication and interpersonal skills.
- Previous experience with CRM software and customer relationship management.
Hudson Automotive Group, Inc. is a third-generation, family-owned business with a strong commitment to customer satisfaction and employee development. Our dealerships have received numerous awards for outstanding customer service, and we are proud to offer a supportive and dynamic work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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