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Sales Associate

2 months ago

King of Prussia, Pennsylvania, United States Lovesac Full time
About Lovesac

Lovesac is a leading provider of innovative, adaptable furniture solutions that bring total comfort to millions of homes. Our mission is to revolutionize the way people live, work, and play by offering products that can evolve with their needs.

The Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a unique experience for our customers, identifying their needs, and providing outstanding service through our proprietary selling process.

Key Responsibilities:
  • Meet or exceed sales goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with a customized shopping experience
  • Demonstrate and quote products, closing sales and providing exceptional customer service
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy, protecting company assets at all times
  • Assist in the execution of promotional campaigns, including product placement and marketing updates
  • Partner with store management to resolve customer service issues and enhance customer experience
  • Participate in maintaining store standards, including merchandising, marketing, store cleanliness, and safety
  • Maintain a calm demeanor and manage issues professionally and respectfully
  • Act with integrity and trust, modeling behavior that respects employees, peers, and customers
  • Perform other duties as requested by management
Requirements:
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Ability to prioritize responsibilities with the appropriate level of urgency
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Strong analytical, mathematical, and problem-solving skills
  • Ability to work collaboratively with fellow employees and treat all clients with dignity and respect
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint
  • Ability to use and operate all equipment required, including iPad, laptop, and furniture assembly
  • Ability to travel, as required, for occasional meetings and conferences