Customer Service Associate

1 week ago


Victorville, California, United States Amazon Full time
About the Role:
Are you passionate about delivering exceptional customer experiences? As a Delivery Station Customer Service Associate, you will play a vital role in ensuring our customers receive their packages on time, as promised. Your excellent communication skills and empathy will help connect customers with experts who can provide them with accurate and up-to-date information about their packages.

The base pay for this position ranges from $34,900/year in our lowest geographic market up to $59,400/year in our highest geographic market. Amazon is a total compensation company, offering a full range of medical, financial, and/or other benefits. For more information, please visit aboutamazon.com.

Key Responsibilities:
  • Communicate with customers directly in-person, via phone, and email.
  • Empathize with and prioritize customer needs.
  • Uphold company values and respect every customer.
  • Resolve issues and set appropriate expectations with customers.


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