Medical Imaging Systems Specialist

2 weeks ago

Philadelphia, Pennsylvania, United States Ziehm-OrthoScan Full time
Job Title: Field Service Engineer I

Ziehm Orthoscan Inc., a leading medical device manufacturer, is seeking a skilled and motivated professional to join our team as a full-time Field Service Engineer I.

About the Role:

The Field Service Engineer I will be responsible for installing, servicing, maintaining, and modifying medical imaging equipment at customer sites. This is a field-based, customer-facing role that requires strong technical skills, excellent communication abilities, and a positive attitude.

Key Responsibilities:
  • Identify, analyze, and execute required service orders, including repairs, planned maintenance, and installations.
  • Provide consistent on-going support to customers through technical phone support, product installation, and service support in the field.
  • Provide product feedback on any issues/trends observed in the field and assist in developing solutions.
  • Responsible for reporting any observed deviations from established product quality standards and specifications to the Regional Service Manager.
  • Responsible for actively maintaining all necessary paperwork, emails, vendor credentialing, training, tools, supplies, parts, etc.
Requirements:
  • Bachelor's Degree preferred or at minimum an associate degree in electronics, biomedical, or related technical degree.
  • Minimum 2 years' experience as a Field Service Engineer with medical digital imaging systems and general fluoroscopy equipment.
  • Advanced knowledge of digital and analog circuitry, medical digital imaging systems, and general fluoroscopy.
  • General computer knowledge to include DOS, Microsoft Windows, Unix, or Linux.
What We Offer:
  • A competitive salary range of $65,000 to $85,000, based on skills, experience, and other relevant factors.
  • A unique culture where people convert their passion into action.
  • The kind of competitive compensation you would expect from a world leader.
  • Ten paid holidays plus a generous PTO and vacation time plan.
  • Great benefit plans, major medical, dental, and vision.
  • Company 401(k) plan with an employer match.
Why Work for Ziehm Orthoscan Inc.?

There's something special about our Company. There's a sense of pride that comes from building a product that helps improve people's lives and making the most of ourselves as a company and as individuals. We know the success of the Company depends on every employee in our organization, it is our people who make the difference.

We are on a new journey of growth, building on our assets: our brand, our financial strength, our global reach, and the strong commitment of our management and employees. Our journey focuses on leveraging our strengths to become a truly sustainable growth company and, ultimately, one of the most respected companies in the world.

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