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Customer Service Lead

2 months ago

Daly City, California, United States Burlington Full time
Customer Service Lead

Burlington is seeking a Customer Service Lead to join our team. As a key member of our management team, you will be responsible for:

Key Responsibilities:
  • Directing cashier coverage and customer flow at the front of lines to ensure efficient service
  • Assisting the management team in communicating promotions and company updates
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
  • Supporting training for team members

What You'll Bring:

  • Excellent customer service skills
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment