Hardware Technician

3 weeks ago


North Sioux City, South Dakota, United States Riverside Technologies, Inc. Full time
About the Role

We are seeking a skilled Hardware Technician to join our team at Riverside Technologies, Inc.

The estimated salary for this role is $55,000 - $65,000 per year.

Job Summary

This position involves providing onsite hardware and networking support for desktops, laptops, and servers. As a key member of our technical support team, you will be responsible for installing, moving, adding, and changing computer systems and hardware.

Main Responsibilities
  • Providing technical assistance and support for computer systems and hardware
  • Maintaining a high level of professionalism in actions, demeanor, and dress
  • Performing installs, moves, adds, and changes as required, including testing and inspecting units for quality
  • Communicating effectively with customers about repair steps taken, parts ordered, and time estimated until completion
Requirements
  • High school diploma or GED
  • A+, Cisco, and HP certifications highly desired
  • Ability to travel when required
  • 1 year of experience in field service support, preferably with various hardware and networking equipment
What We Offer
  • Competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and generous PTO plan
  • PASSION: A passionate work environment where we find creative solutions to customer challenges
  • CREATIVITY: A creative environment with collaborative people who enjoy finding unique solutions
  • TEAMWORK: A team-centric environment where we work together to achieve common goals


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