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Client Care Coordinator

2 months ago

Tulare, California, United States Kings View Corporation Full time
Job Overview

Position Summary:

Kings View Corporation, a nonprofit organization dedicated to delivering behavioral health services to marginalized communities, is seeking a dedicated Care Manager to further our mission of providing empathetic support to individuals with limited access to resources. The ideal candidate will possess a strong commitment to social equity, a deep respect for human dignity, and a proactive approach to addressing community needs.

Role Responsibilities:

The Care Manager will engage directly with Members and their families, Authorized Representatives (ARs), caregivers, and other authorized support individuals. This role involves collaboration with a multidisciplinary care team to identify and address gaps in care, ensuring comprehensive coordination of primary, behavioral, developmental, oral health, long-term services and supports (LTSS), and other services that impact social determinants of health (SDOH).

Key Contributions:

  • Conduct outreach and education to vulnerable populations, focusing on health promotion and recovery.
  • Develop and implement care management plans tailored to individual needs.
  • Coordinate with healthcare and social service professionals to facilitate access to essential resources, including medical care and financial assistance.
  • Advocate for Members within the healthcare system to ensure their needs are met.
  • Utilize motivational interviewing and trauma-informed care approaches in interactions.
  • Assist with discharge planning in collaboration with hospital staff.
  • Monitor treatment adherence and provide health promotion training.
  • Engage in crisis intervention when necessary, ensuring safety and well-being.

Qualifications:

  • High School Diploma or equivalent required; BA or BS preferred.
  • Minimum of one year of experience with target populations such as the homeless, those with severe mental illness, or individuals involved in the criminal justice system.
  • Valid Class C Driving License.
  • Knowledge of behavioral health systems, criminal justice processes, and housing challenges.
  • Ability to effectively communicate and build relationships with diverse stakeholders.
  • Flexibility to work evenings and weekends as needed.
  • Bilingual English/Spanish skills are a plus; experience as a Certified Nursing Assistant (CNA) or Medical Assistant (MA) is desirable.
  • Must obtain a National Provider Identification (NPI) number prior to employment.

Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • Life and long-term disability insurance.
  • 401k retirement plan.
  • Generous vacation and paid holiday policy.
  • Education reimbursement program.
  • Employee assistance program.
  • A supportive environment focused on community service and personal fulfillment.

About Us:

Since its inception, Kings View Corporation has been at the forefront of providing behavioral health services to underserved populations. Our commitment to compassion and care is reflected in our dedication to improving the health and well-being of rural communities. We value the dignity and worth of every individual and strive to foster an environment of recovery and wellness. Join us in making a difference.