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Solutions Engineer
2 months ago
At VusionGroup, we are dedicated to making a significant impact in the Industrial sector across the Americas. As a Solutions Engineer, you will play a pivotal role in driving our mission forward.
Client and Partner Collaboration:
Engage with partners and their clientele to comprehend their business goals and technical needs.
Offer expert insights on how our offerings can tackle specific market challenges.
Conduct engaging presentations and demonstrations to illustrate proposed solutions.
Educate partners to become proficient technology advocates.
Design and Implementation of Solutions:
Convert business needs into technical specifications and lead the team in crafting, developing, and overseeing technology solutions.
Assemble, guide, and coordinate teams around pre-sales and pilot initiatives, preparing solutions for deployment to independent clients and larger accounts.
Technical Proficiency:
Serve as the technical and solution authority.
Assist partners and end-users in tailoring solutions to their requirements and integrating their data into our Cloud infrastructure.
Provide training and ongoing support to our partners and their clients throughout the solution lifecycle.
Project Coordination:
Oversee communications with partners and clients according to assigned project responsibilities.
Document and track every aspect of the client's implementation and usage of the solution.
Technical Assistance:
Deliver technical support to partners and their clients for both hardware and software solutions.
Conduct problem analysis, replicate errors, and coordinate with the development team to resolve issues.
