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Residential Operations Supervisor

3 weeks ago

Salisbury, North Carolina, United States LSA Management Full time
About LSA Management

LSA Management is a leading provider of property management services in the Southeast. We pride ourselves on delivering high-quality results and exceeding client expectations.


Job Description

This Community Development Manager role is responsible for overseeing the daily operations of our apartment communities in Charlotte, NC. As a key member of our team, you will be responsible for ensuring a positive resident experience, managing budgets and staff, and promoting collaboration and inclusivity among employees.


Duties and Responsibilities
  • Resident Relations: Develop and implement effective resident retention strategies, ensure timely and efficient response to resident complaints and concerns.
  • Fiduciary: Manage community budgets, rent rolls, and occupancy goals, identify opportunities for revenue growth and implement cost-saving measures.
  • Staff Leadership: Lead and motivate a team of residential staff, provide coaching and training to improve performance and productivity.

Requirements
  • Education: Bachelor's degree in business administration, hospitality, or related field preferred.
  • Experience: 5-7 years of experience in property management, with 2+ years as a community/property manager.
  • Skills: Strong communication and leadership skills, ability to work well under pressure, knowledge of LIHTC and Tax Credit qualifications highly desired.

Compensation

The estimated salary for this position is $55,000 - $60,000 per year, depending on experience and qualifications. Benefits include 401(k), dental insurance, employee assistance program, employee discount, flexible schedule, flexible spending account, health insurance, life insurance, paid time off, parental leave, professional development assistance, tuition reimbursement, and vision insurance.