Plumbing Service Director

3 weeks ago

San Mateo, California, United States Hunter Recruitment Advisors Full time
Service Manager (Plumbing)

We are seeking an experienced Service Manager to lead our Plumbing team in San Mateo, CA. As a key member of our management team, you will be responsible for managing our company workflow, inspiring and facilitating training for our technicians, and successfully leading a great group of employees.

Key Responsibilities:
  • Effectively hire, coach, and train technicians to maximize sales and customer service opportunities
  • Maintain close communication with all essential partners to ensure proper detailing of tickets, accounting of revenue, and stocking and maintenance of trucks
  • Work collaboratively with the customer service team to ensure proper booking of calls based on the needs of the customer and problem resolution as necessary
  • Collaborate with office staff daily to review work order results and behavior to maximize customer service and operational efficiency
  • Respond to and effectively handle operational, employee, and customer issues in a timely and efficient manner
  • Optimize employee engagement and development for the service department through routine ride-alongs, one-on-one meetings with employees, coordination of tactical/technical training, and other necessary functions
  • Assess and adjust manpower allocation daily in relation to customer demands and business needs
  • Inspect trucks and uniforms, assessing condition and address unacceptable results as needed
  • Verify inventory and that trucks have been restocked
  • Review prior day invoices and tech timesheets to ensure accuracy and thoroughness, proper accounting, and opportunities for improvement
  • Orchestrate daily huddle to determine actions needed to reach goals, inform call center of resource changes and tech capacity, provide same day service

Requirements:
  • Minimum of 3 years proven management experience in a customer-focused industry
  • A history of demonstrating excellence in team development, sales/operations, and customer service
  • Strong organizational skills with close attention to detail; ability to multitask and prioritize
  • Ability to lead a technical team by providing leadership and mentorship
  • Excellent interpersonal and communication skills
  • Good understanding of inventory management and logistics
  • Team player with a positive attitude
  • Must have a valid driver's license, clean driving record

We are a local Plumbing company in San Mateo, CA that has been in business since 1979. We provide expert Plumbing services and pride ourselves on our reputation with our customers. We offer consistent training to our Plumbers and have developed our own IN-HOUSE Plumbing school, Caccia University. We are dedicated to providing the best quality Plumbing Repairs, Plumbing Services, and being the best local Plumbing company in the Bay Area. We take pride in our skilled team of Service Plumbers who work miracles and solve plumbing issues expertly and efficiently. We are looking to expand our expert Service team by adding YOU, our next Experienced Service & Install Manager.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

  • Plumbing Service Technician

    4 weeks ago

    San Diego, California, United States Powers Plumbing Full time

    Job SummaryPowers Plumbing is seeking a skilled Plumber Service Technician to join our team. As a key member of our team, you will be responsible for providing top-notch plumbing services to our clients. The ideal candidate will have a strong background in plumbing, excellent communication skills, and the ability to work independently. If you are a motivated...

  • Plumbing Service Coordinator

    4 weeks ago

    San Francisco, California, United States Works Plumbing Full time

    Job OverviewWorks Plumbing is seeking a skilled Plumbing Dispatcher / Customer Service Representative to join our team. As a key member of our office staff, you will be responsible for providing exceptional customer service, scheduling service calls, and dispatching field technicians.This is a full-time position with a competitive hourly wage, flexible...

  • Plumbing Services Manager

    3 weeks ago

    San Mateo, California, United States Hunter Recruitment Advisors Full time

    Service Manager (Plumbing)We are seeking an Experienced Service Manager to join our team at Hunter Recruitment Advisors. As a key member of our Plumbing department, you will be responsible for managing our company workflow, inspiring and facilitating training for our technicians, and successfully leading a great group of employees.Key...

  • Plumbing Service Technician

    4 weeks ago

    San Bernardino, California, United States All City Plumbing & Air Full time

    Job OpportunityWe are seeking a skilled Plumbing Service Technician to join our team at All City Plumbing & Air. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their plumbing needs are met with efficiency and professionalism.Key Responsibilities:Dispatch to jobs, provide estimates, and sell...

  • Plumbing Technician

    3 weeks ago

    San Rafael, California, United States Gotelli Plumbing Full time

    Job SummaryWe are seeking a skilled Plumbing Technician to join our team at Gotelli Plumbing Co. in San Rafael, CA. As a key member of our team, you will be responsible for servicing, repairing, and installing plumbing equipment for residential and commercial clients.This is a full-time position that offers a competitive performance-based pay of...

  • Plumbing Service Technician

    4 weeks ago

    San Jose, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

    We are seeking a skilled Plumbing Service Technician to join our team at Bellows Plumbing, Heating, Cooling & Electrical. The ideal candidate will have a minimum of 5 years of experience in residential and commercial plumbing services.Responsibilities include:Providing exceptional customer service and communicating effectively with customers and property...

  • Residential Plumbing Technician

    4 weeks ago

    San Jose, California, United States Allstar Plumbing Full time

    Job OverviewWe are seeking a skilled Residential Plumbing Technician to join our team at Allstar Plumbing. As a key member of our team, you will be responsible for providing exceptional plumbing services to our residential clients.Key ResponsibilitiesInstall, maintain, and repair plumbing systems in residential settings.Diagnose and troubleshoot plumbing...

  • Plumbing Director

    4 weeks ago

    San Diego, California, United States Tech USA Full time

    Job SummaryAs a key member of our team, the Plumbing Director will oversee the management of business operations, including client management, team management, and project management. This role requires a strong understanding of mechanical engineering fundamentals and the ability to design plumbing systems, including domestic hot water heaters, drain, waste,...

  • Plumbing Specialist

    4 weeks ago

    San Diego, California, United States Olson Superior Plumbing Full time

    Job OverviewWe are seeking a skilled Plumbing Specialist to join our team at Olson Superior Plumbing. The selected individual will be responsible for performing residential and commercial plumbing work on various sized projects.Key Responsibilities:Arrive at job sites and be ready to work at designated start timesWork efficiently and productively to install...

  • Plumbing Technician

    3 weeks ago

    San Diego, California, United States Bill Howe Plumbing Full time

    Job SummaryWe are seeking a skilled Plumbing Technician to join our team at Bill Howe Plumbing, Heating & Air, Restoration & Flood Services. As a key member of our team, you will be responsible for assembling, installing, and servicing plumbing systems, as well as performing minor and major plumbing service and repair.Key Responsibilities:Assemble, install,...

  • Plumbing Specialist

    4 weeks ago

    San Diego, California, United States Christati Plumbing Inc Full time

    Job SummaryWe are seeking a highly skilled Plumbing Specialist to join our team at Christati Plumbing Inc. The ideal candidate will have experience in installing and repairing water supply lines and drainage systems.Key Responsibilities:Assemble and install plumbing systems to ensure efficient water supply and drainageTroubleshoot and repair pipe and...

  • Plumbing Crew Leader Position

    3 weeks ago

    San Jose, California, United States Allstar Plumbing Full time

    Job DescriptionPlumbing Crew Leaders Needed for Long-Term ProjectWe are seeking skilled Plumbing Crew Leaders to join our team for a large, long-term project. As a Plumbing Crew Leader, you will lead a team of professionals to ensure the successful execution of our project, working alongside other experienced Plumbing Crew Leaders and Foremen.Our company,...

  • Plumbing Technician

    4 weeks ago

    San Diego, California, United States Sunset Professional Plumbing Servic Full time

    Job SummaryWe are seeking a skilled Plumbing Technician to join our team at Sunset Professional Plumbing Services.The selected individual will be responsible for installing and repairing water supply lines and drainage systems.Key qualifications include:At least 2 years of experience in residential and commercial plumbing.Ability to perform plumbing service...

  • Experienced Plumbing Service Technician Wanted

    4 weeks ago

    San Jose, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

    We are seeking a highly skilled and experienced Plumbing Service Technician to join our team at Bellows Plumbing, Heating, Cooling & Electrical. As a leading provider of plumbing services in the area, we pride ourselves on delivering exceptional customer service and quality workmanship.The ideal candidate will have a minimum of 5+ years of experience in...

  • Plumbing Operations Manager

    4 weeks ago

    San Mateo, California, United States Hunter Recruitment Advisors Full time

    We are seeking an experienced Plumbing Install Manager to join our team in San Mateo, CA. As a key member of our operations team, you will be responsible for managing our company workflow, inspiring and training technicians, and leading a team of employees to provide exceptional customer service.Key Responsibilities:Effectively hire, coach, and train...

  • Experienced Plumbing Technician

    4 weeks ago

    San Francisco, California, United States Ace Plumbing & Rooter Full time

    Job Title: Experienced Plumbing Technician - PlumberJob Description:Ace Plumbing & Rooter is seeking a skilled plumbing professional to provide essential services to our residential and commercial clients. As a full-time Experienced Plumbing Technician - Plumber, you will be responsible for delivering exceptional service and resolving complex plumbing...

  • Plumbing Technician

    3 weeks ago

    San Rafael, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

    We are seeking a skilled and experienced plumber to join our team at Bellows Plumbing, Heating, and Air. As a leading provider of plumbing services in the area, we pride ourselves on our commitment to excellent customer service and our passion for delivering high-quality work.The ideal candidate will have a minimum of 5 years of experience in residential and...

  • Plumbing Service Technician

    3 weeks ago

    San Rafael, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

    We are seeking a highly skilled and experienced Plumbing Service Technician to join our team at Bellows Plumbing Heating Cooling Electrical. As a key member of our team, you will be responsible for providing exceptional service to our customers and ensuring the highest level of quality in all aspects of your work.Key Responsibilities:Perform plumbing service...

  • Experienced Plumber

    4 weeks ago

    San Francisco, California, United States Ace Plumbing & Rooter Full time

    Job OverviewAce Plumbing & Rooter is seeking a skilled and experienced plumber to join our team in San Francisco. As a key member of our plumbing team, you will be responsible for providing top-notch service to our clients, ensuring their homes and businesses are clean, safe, and hygienic.Key Responsibilities:Perform residential and commercial plumbing work...

  • Plumbing Installation Specialist

    4 weeks ago

    San Luis Obispo, California, United States Superior Electrical Mechanical & Plumbing, Inc. Full time

    Job SummaryThe Plumbing Installation Specialist will be responsible for troubleshooting, repairing, and installing various commercial plumbing fixtures, valves, and pumps within a commercial environment. This role requires a strong understanding of plumbing systems and the ability to work independently.Key Responsibilities* Troubleshoot and repair common...