Patient Account Coordinator

1 week ago


New Tazewell, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a skilled Patient Account Representative to join our team at Claiborne Medical Center. As a key member of our financial services team, you will play a critical role in ensuring seamless patient account management and exceptional customer service.

Key Responsibilities
  • Interpret and explain patient charges, services, and insurance coverage to patients and their families.
  • Counsel patients on hospital financial policies, including payment arrangements, charity guidelines, and payroll deductions.
  • Coordinate all financial aspects of patient accounts, including admissions, financial counseling, billing, and collection.
  • Maintain accurate records and manuals as required.
  • Research and apply necessary adjustments on bankruptcy accounts and interface with vendor companies as needed.
  • Process probate notices and work with attorneys and estate representatives to resolve balances due.
Requirements
  • High school diploma or equivalent preferred.
  • Prior clerical experience in healthcare or insurance, with knowledge of medical/insurance terminology and billing procedures.
About Covenant Health (Tennessee)

Covenant Health is a leading healthcare provider in Knoxville, Tennessee, offering a full range of medical services, including emergency care, general and orthopedic surgery, rehabilitation, and diagnostic services. Our team of physicians and staff is dedicated to putting patients first, every day.



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