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Genesis Dealership Service Advisor

1 month ago


Englewood, New Jersey, United States Benzel Busch Full time
Job Title:
Genesis Dealership Service Advisor

Job Summary:
Benzel-Busch Motor Car Corp is seeking a skilled Genesis Dealership Service Advisor to join our team. As a key member of our parts department, you will be responsible for assisting customers in finding and purchasing the right Genesis automotive parts and accessories.

Key Responsibilities:
Provide exceptional customer service by assisting customers in identifying and selecting the correct Genesis parts and accessories for their vehicles.
Place orders for Genesis parts and accessories, either directly from the manufacturer or through authorized suppliers, to maintain an adequate inventory based on dealership demand.
Monitor and manage the inventory of Genesis parts and accessories, tracking stock levels, reordering when necessary, and organizing and storing parts to prevent damage or loss.
Maintain a comprehensive understanding of the Genesis parts catalog, keeping up-to-date with any changes or updates to available parts and accessories.
Offer technical support and guidance to customers and service technicians who have questions or require assistance with parts installation or compatibility.

Requirements:
Strong understanding of automotive parts and accessories and familiarity with the specific Genesis product line.
Excellent communication and customer service skills, with the ability to work efficiently in a fast-paced dealership environment.
Proficiency in using computer software for parts cataloging, inventory management, and order processing, with familiarity with dealership management systems (DMS) a plus.

What We Offer:
Benzel-Busch Motor Car Corp is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Work Environment:
Benzel-Busch Motor Car Corp is a reputable and authorized dealership dedicated to delivering our valued customers the highest standards of service and quality. We are proud to announce our expansion as we integrate the Genesis franchise into our esteemed family that already includes Mercedes-Benz and Audi. Our dealership is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team.