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Retail Sales Associate

2 months ago

Franklin, Tennessee, United States Burlington Full time
About the Role

Burlington Stores, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team as a Cashier and Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining a positive and professional attitude in a fast-paced retail environment.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Transaction Processing: Accurately and efficiently process transactions, including ringing up sales, handling returns and exchanges, and processing layaways.
  • Store Operations: Maintain a clean and organized sales floor, restock shelves, and perform other tasks as assigned by management.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and contribute to a positive and inclusive store culture.
Requirements
  • Availability: Must be available to work a flexible schedule, including nights, weekends, and holidays.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Problem-Solving: Ability to think critically and resolve customer complaints in a professional and courteous manner.
  • Adaptability: Willingness to adapt to changing situations, priorities, and deadlines in a fast-paced retail environment.
What We Offer
  • Competitive Pay: $14 per hour.
  • Flexible Scheduling: Opportunities to work a variety of shifts, including nights, weekends, and holidays.
  • Benefits: Eligibility for Burlington's benefits package, including dental and vision coverage, life insurance, and a 401(k) plan.
  • Training and Development: Opportunities for training and development to help you grow and succeed in your career.