Valet Attendant

Encore Boston Harbor is seeking a skilled Valet Attendant to provide exceptional service to our guests. As a Valet Attendant, you will be responsible for the safe and efficient parking of vehicles, ensuring a seamless experience for our guests.

• Ensure all Encore Standards are implemented and applied.
• Participate in short-and long-term departmental goals, objectives, policies, and operating procedures.
• Actively contribute to departmental performance and accuracy, confidentiality, and thoroughness of departmental policies and procedures.
• Follow all applicable internal policies, federal and state laws, rules, regulations, and property-wide controls.
• Deliver and maintain a maximum level of property-wide service and satisfaction.
• Contribute to company-wide communication and best practices.
• Keep informed of all new developments within the department.
• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
• Follow all company security and validation procedures to ensure only authorized individuals or owners can access vehicles.
• Follow the ingress and egress processes designed for the property.
• Operate and park both automatic and stick shift vehicles.
• Follow all cash handling procedures.
• Works with safety as a priority, and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs any other job-related duties as assigned.

• Age, Gaming and Certifications:
• 21 years of age or above.
• Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
• Must have a Massachusetts driver's license.
• Education and/or Experience:
• High school degree or equivalent preferred.
• Culinary arts, hospitality or a related education or experience preferred.
• Minimum 3 years of experience preferred.
• Knowledge of Microsoft Office a plus.
• Outstanding organizational and interpersonal skills as well as excellent attention to detail.
• Language Skills:
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
• Ability to respond to common inquiries from other employees or guests.
• Conversational English required, second language a plus.
• Ability to write instructions.
• Ability to present information.
• Mathematical Skills & Reasoning Ability:
• Ability to compute basic mathematical calculations.
• Ability to decipher various reports and maintains reports upon request.
• Physical Demands:
• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.
• Work Environment:
• The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is typically moderate.
• When on the kitchen floor or some back of house areas, the noise level increases to loud.
• Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
• Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration.
• Work may be performed in and or around electrically or mechanically energized equipment.
• May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building.
• Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.