Financial Aid Counselor II

1 day ago

Los Angeles, California, United States University of Southern California Full time
Financial Aid Counselor II Job Description

The University of Southern California (USC) is seeking a highly skilled Financial Aid Counselor II to join our team. As a key member of our financial aid department, you will play a critical role in providing exceptional service to our students and families.

Key Responsibilities:
  • Conduct thorough needs analysis to determine student financial aid packaging options based on individual case circumstances.
  • Review student applications for consistency and completeness, verify accuracy of student and family reported information, and certify applications.
  • Maintain accurate and thorough file documentation.
  • Advise students regarding financial planning, budgeting, and debt management.
  • Process appeals by reevaluating student aid packages and making award modifications as appropriate and within applicable guidelines and regulations.
  • Serve as liaison on financial aid matters to assigned campus offices and departments.
  • Provide interpretation of financial aid policies and assist in problem-solving.
  • Maintain currency on financial aid packages, state and federal regulations related to financial aid, and university policies and procedures.
  • Serve as the liaison to the AAMC committee on student financial assistance.
  • Prepare data and reports on student indebtedness for internal use and to meet LCME accreditation standards and requirements.
  • Support the awarding of department aid and scholarships.

The ideal candidate will possess a strong understanding of financial aid regulations and policies, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

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