Electronic Security Operations Manager
4 weeks ago
Company Overview:
Symspire is a leading provider of smart home security services, dedicated to helping save lives and property since 1968. As a family-owned business, we prioritize our team members' well-being and recognize them as our most valuable asset.
Position Summary:
We are seeking a full-time Security Operations Manager to oversee our daily operations, including answering customer inquiries, managing technicians, and ensuring timely service appointments. The ideal candidate will possess excellent communication, problem-solving, and leadership skills, with the ability to work under pressure and maintain a positive attitude.
Key Responsibilities:
- Manage a team of technicians to ensure efficient service delivery
- Respond to customer inquiries and resolve issues in a timely manner
- Coordinate scheduling and routing for service appointments
- Maintain accurate records and reports
- Collaborate with other departments to achieve company goals
Requirements:
- 2+ years of experience in security operations or a related field
- Excellent communication, problem-solving, and leadership skills
- Ability to work under pressure and maintain a positive attitude
- Strong organizational and time management skills
- Proficient in using PC-based systems and Microsoft Office
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Opportunity for advancement
Location:
Brentwood, Tennessee
Job Type:
Full-time
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