Electronic Security Operations Manager

4 weeks ago


Brentwood, Tennessee, United States Symspire Full time
Job Description
Company Overview:

Symspire is a leading provider of smart home security services, dedicated to helping save lives and property since 1968. As a family-owned business, we prioritize our team members' well-being and recognize them as our most valuable asset.

Position Summary:

We are seeking a full-time Security Operations Manager to oversee our daily operations, including answering customer inquiries, managing technicians, and ensuring timely service appointments. The ideal candidate will possess excellent communication, problem-solving, and leadership skills, with the ability to work under pressure and maintain a positive attitude.

Key Responsibilities:
  • Manage a team of technicians to ensure efficient service delivery
  • Respond to customer inquiries and resolve issues in a timely manner
  • Coordinate scheduling and routing for service appointments
  • Maintain accurate records and reports
  • Collaborate with other departments to achieve company goals

Requirements:
  • 2+ years of experience in security operations or a related field
  • Excellent communication, problem-solving, and leadership skills
  • Ability to work under pressure and maintain a positive attitude
  • Strong organizational and time management skills
  • Proficient in using PC-based systems and Microsoft Office

Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) matching
  • Paid time off and holidays
  • Opportunity for advancement

Location:
Brentwood, Tennessee

Job Type:
Full-time

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