Customer Experience Advocate

3 weeks ago


Bowie, Maryland, United States Burlington Full time

We are seeking a Customer Experience Advocate to join our team in Bowie, MD As a Customer Experience Advocate, you will play a critical role in ensuring that every customer has a positive experience in our store.

The ideal candidate will have 1+ years of experience in customer service, hospitality, retail, AP/LP, or operations, with the ability to work in a fast-paced, high-pressure environment. They must also be able to maintain confidentiality and exhibit a positive demeanor, strong posture, and energetic greeting.

The compensation package includes a competitive wage of $15 per hour, plus benefits such as medical coverage and a 401(k) plan. You will also receive opportunities for training and development, allowing associates to grow with the company.

In this role, you will:

  • Engage with customers and associates in a manner consistent with our company core values
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified

We are an equal opportunity employer committed to workplace diversity and provide a positive work environment that fosters growth and development.



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