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Customer Service Representative

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Spartanburg, South Carolina, United States Correll Insurance Group Full time
Job Summary

Correll Insurance Group is seeking a highly skilled and customer-focused Front Office Receptionist to join our team in Spartanburg, SC. As a key member of our front office team, you will be responsible for providing exceptional customer service, answering insurance inquiries, and performing various administrative tasks.

Key Responsibilities
  • Customer Service: Answer insurance inquiries, provide information to customers and other interested parties, and resolve issues in a timely and professional manner.
  • Administrative Support: Perform various administrative tasks, including operating a telephone system, greeting visitors, and maintaining accurate records.
  • Communication: Establish and maintain effective communication with customers, colleagues, and management to ensure seamless service delivery.
  • Record Keeping: Maintain accurate and up-to-date records, including customer information, insurance policies, and other relevant data.
  • Team Collaboration: Work collaboratively with the front office team to achieve common goals and objectives.
Requirements
  • Experience: 1-3 years of experience as a Receptionist and Customer Service or similar is preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in administrative software and systems.
Benefits
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Health and Wellness: Comprehensive health, dental, and vision insurance, as well as an HSA option.
  • Professional Development: Opportunities for continuing education and training to enhance your skills and career growth.
  • Work-Life Balance: A generous paid time off program and paid holidays to ensure a healthy work-life balance.