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Teller Position

2 weeks ago

Chesterland, Ohio, United States Citizens Part time
Company Overview:
Citizens is a forward-thinking financial institution committed to delivering exceptional customer experiences. We strive to foster an inclusive culture that empowers our colleagues to excel in their roles.

Salary: $17.00 - $22.47 / hour

Job Description: As a Citizens Teller, you will play a pivotal role in creating personalized banking experiences for our customers. You will be responsible for greeting customers in our lobbies, demonstrating the use of digital technology to complete transactions, and providing tailored advice and solutions to meet their financial goals. Your knowledge of Citizens products and benefits will enable you to educate customers and effectively respond to their queries and concerns.

Required Skills and Qualifications:
  • High School degree or GED
  • Minimum of 6 months experience processing transactions (cash and/or digital payments)
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
  • Strong listening and communication skills
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
  • Ability to problem solve and provide solutions to customer issues
  • Customer-centric to deliver exceptional service
  • Comfortable with using digital technology to support the delivery of business goals
  • Ability to work branch hours, which can include weekends and evenings

Benefits:
  • We offer a comprehensive benefits package, including medical, dental, and vision plans, as well as a 401K with corporate match.
  • You will have access to training and tools to accelerate your potential and maximize your career growth.
  • Colleagues and leadership listen to your ideas and feedback.
  • We provide opportunities for career advancement and professional development.