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Enterprise Technology Consultant
2 months ago
We are seeking a highly skilled and experienced MSP Technology Solutions Expert to join our team at C3 Systems and Security. As a key member of our technical staff, you will be responsible for providing exceptional technical support and solutions to our clients.
Key Responsibilities- Provide timely and effective technical support to clients, resolving issues and implementing solutions.
- Act as a technical resource for junior team members, providing guidance and mentorship.
- Collaborate with project managers to deliver high-quality projects and meet client expectations.
- Stay up-to-date with emerging technologies and industry trends, applying this knowledge to improve our services and solutions.
- Develop and maintain strong relationships with clients, understanding their technical needs and delivering tailored solutions.
- Minimum of 5 years' experience in a client-facing technical role, preferably in an MSP or IT support environment.
- Strong technical skills, including experience with Microsoft Office applications, Windows operating systems, and cloud environments.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members.
- Proven problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
- Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.
- A competitive salary and benefits package.
- Opportunities for professional growth and development, including training and certification programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy, including vacation and sick leave.