Customer Experience Specialist

3 weeks ago


Lynn, Massachusetts, United States T-Mobile Full time

Job Summary

We are seeking a highly skilled Mobile Associate to join our team at T-Mobile. As a Mobile Associate, you will play a critical role in delivering exceptional customer experiences by providing personalized product demonstrations, exploring individual needs, and finding tailored solutions for customers.

About the Role

In this exciting role, you will be responsible for:

  • Helping customers pick up where they left off in their shopping journey, whether online or in-store.
  • Exploring individual needs and providing hands-on demonstrations of the latest technology.
  • Performing side-by-side selling to find personalized solutions beyond the device itself.

What You'll Need

To succeed in this role, you should have excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike. You should also be comfortable working in a fast-paced environment and be able to adapt to changing situations.

Compensation and Benefits

We offer a competitive salary of approximately $40,000 per year, depending on location, plus benefits such as medical, dental, and vision coverage. Additionally, we offer opportunities for professional growth and development within the company.



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