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Job Summary

The Paper Store is seeking a highly motivated and customer-focused Keyholder to join our team. As a Keyholder, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment.

Key Responsibilities
  • Provide world-class service to customers by utilizing the G.U.E.S.T. service approach
  • Act as a TPS Champion by modeling the G.U.E.S.T. service approach and consistently delivering World Class Service
  • Supervise the sales floor, process customer returns and exchanges, and perform store opening/closing procedures
  • Coach and train sales associates to improve sales and service
  • Merchandise product following company visual guidelines and visual standards
  • Perform management functions as expected, including opening and closing the store, supervising the sales floor, and coordinating breaks
Requirements
  • Previous experience and leadership work in specialty retail is preferred
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Demonstrate an ability to multi-task while being attentive to customers
  • Proficient in using Microsoft Office and POS Systems
  • Ability to work well and be a leader in a team environment
  • Ability to be mobile on a sales floor for extended periods of time
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
What We Offer

The Paper Store is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a positive and inclusive work environment that fosters growth and development.