Part Time Healthcare Coordinator Associate

6 days ago


La Crosse, Wisconsin, United States Optum Full time
Overview of the Role
As a Part Time Healthcare Coordinator Associate with Optum, you will play a vital role in delivering exceptional patient care and services. This is an exciting opportunity to join our team and contribute to the organization's mission of improving health outcomes and making the healthcare system work better for everyone.

Estimated Salary: $43,000 - $55,000 per year

Job Description
The Part Time Healthcare Coordinator Associate will be responsible for providing top-notch customer service to patients and visitors, handling confidential information with care, and working closely with other departments to ensure seamless operations. Key responsibilities include greeting patients and visitors, communicating effectively via phone or video conferencing, prioritizing tasks, and maintaining accurate records. Additionally, this role involves entering and updating patient demographic and financial information, obtaining necessary documents, and coordinating patient admission needs.

Required Skills and Qualifications
To succeed in this role, you should have excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment. You should also possess strong organizational skills, attention to detail, and the ability to maintain confidentiality. A high school diploma or equivalent is required, along with at least one year of experience in customer service, preferably in an office setting or professional work environment. Proficiency in Microsoft Office products is also essential.

Benefits
We offer a comprehensive benefits package, including paid time off, medical plan options, dental and vision insurance, life and AD&D insurance, short-term and long-term disability coverage, a 401(k) savings plan, employee stock purchase plan, education reimbursement, and more. Our company values diversity and inclusion, and we are committed to creating a healthy and productive work environment that supports the well-being of our employees.

Working Environment
This role requires the ability to work rotating holidays, complete 6-8 weeks of training during first shift hours, and follow a 2-week rotational schedule. The ideal candidate should be able to work independently, prioritize tasks, and maintain accuracy in their work. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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